Whenever life gets gnarly, I think about roller coasters and the message you get before it takes off. You know the one. “Remain seated with your hands, arms, legs, and feet inside the vehicle at all times.” This whole year has been a roller coaster.

Business owners have been on a roller coaster. I waited to hire someone to help me until I had gotten my vaccine and until I could find someone who had gotten the vaccine as well. If I don’t get back to you in the normal time, it’s not because you aren’t important. It’s because things are far from normal.

A few observations about the past two months…

1) People are suddenly buying things and making appointments they’ve been putting off for a year.

2) The hearing aid manufacturers are trying to transition from stop or trickle to full speed ahead – safely. One manufacturer was so overwhelmed that they mixed up the right and left ears. Another manufacturer made the wrong earmold. Then it took 3 times as long as it usually does to re-make it. (Before vaccines, it only took twice as long as normal.)

3) And finally, people are frustrated – more so than any time in the past year. It’s understandable. We’re all so tired of this and we want it to go back to normal. Hang in there.