I had never seen closed captioning in progress before seeing this video. Trinesha Jones is awesome. Everyone knows about captions on movies and TV, but there are also captions for phones. Amplified and captioning phones are provided free for the hearing impaired. They’re paid for by a tax we all pay on our monthly phone bills. If you’re having trouble on the phone, let me know. All we need to do is send in the application with my signature to one of the providers.